Services
Industry
The Business Line Industry carries a broad portfolio of quality products and is part of the global DKSH Technology network.
Our product groups
Printing Machinery
Within the extensive printing industry, we mainly deal with specialized types of printing and processing machinery. We also offer ideas and solutions to meet customer needs from a global point of view by serving firms in the paper processing, bookbinding, direct-mail, and business templates industries. In recent years we have branched out beyond the printing industry and started supplying laser format and imaging machines, representing the latest digital systems and processes in the world.
Industrial Supplies
Our precision instrument line-up, which reflects the latest innovations in survey and measurement techniques in the United States and Europe, serves such private sectors as metrology, measurement, construction, electricity, and communications sectors and public enterprises, government bodies and universities.
The pump systems in our portfolio serve the polymer industry and also include extrusion and chemical pumps.
Machine Tools
In Japan, our Product Group Machine Tools deals in wood processing machinery. As a raw material, wood is a success factor as well as a mainstay of industrial development. A natural material that is available all over the world, wood is attracting the ever increasing attention of architects, interior contractors and other sectors involved in engineering. Our field of operation in Japan includes the sales of woodworking machinery, tooling and all associated services. We provide leading-edge solid-wood-processing machinery and equipment from the Weinig Group and other specialist manufacturers and cover the complete process chain - from ripping to planning and profiling as well as optimization.
Manufacturing Systems
The film stretching machines we represent have advanced the worldwide film industry considerably and created innovative applications.
Industrial and laboratory ultrasonic devices are supporting advanced technology in homogenizing and dispersing liquid processing for the powder or nanomaterial industry.
Coating Equipment
The leading companies in industrial, car and machine manufacturing rely on the high precision cutting tools we offer. Sophisticated CVD and PVD coating equipment support the cutting tool industry in producing advanced performance cutting tools.
We also represent ADLC diamond coating Plasma CVD equipment for tribological surface treatment and medical applications, e.g. knee implants.
Environmental Technology Solutions
The reverse osmosis membranes we provide for municipal drinking and waste water and industrial water treatment have been supporting the specialized industry in Japan for a long time.
Electronics
The Electronics Product Group is set up to handle materials, consumables and equipment for renewable energy, the nanotech and semiconductor industries. Backed by specialists in DKSH offices worldwide, we strive to deliver cost and performance improvements to our customers through the import and export of high-tech material and equipment. In these fields, the introduction of innovations from the United States and Europe to Japan and South East Asia is also an important task.
Our services
Technical maintenance and repair services
To ensure that the equipment we supply to our customers functions at peak performance at all times, we have established service centers in the vicinity of Haneda Airport near downtown Tokyo as well as in Kobe to cover the Kansai region. The centers' specialist technicians, extensively trained by the equipment manufacturers, provide nationwide coverage, creating a prompt and effective after-sales service network. To minimize downtime, our service centers maintain a sophisticated logistic resource and a comprehensive inventory of spare parts. The centers are equipped with a testing lab and demonstration rooms, to support customers’ troubleshooting efforts by providing information and operator training. Our service centers also provide top-quality maintenance service to ensure high performance of equipment during its total lifetime.
